FAQ
Short answers to the questions teams ask before they register.
What is FundSync?
FundSync is a multi-tenant business system for sales, purchasing, inventory, delivery receipts, and customer receipts (AR)—so order, ship, and collect stay aligned.
Can I deliver only part of an order?
Yes. Enter the quantity you actually shipped on the delivery receipt. The Remaining column shows what’s left. Use New DR draft to ship the remainder later—new drafts are prefilled with outstanding amounts only.
Who can manage delivery receipts?
Admin, Manager, and Warehouse roles can manage delivery and fulfillment. Other users may view according to your menu setup.
What if the customer pays more than the invoices I select?
Apply what you can to open invoices. Any unallocated remainder posts as customer credit (on-account), so the books stay balanced.
Do I need separate systems for inventory and AR?
No. One FundSync organization (tenant) covers sales, stock, delivery, and collections together.
How do I start?
Register your organization, set up your chart of accounts, customers, and products, then post your first sale. Invite warehouse and finance when you’re ready.
Is there a sign-in for existing users?
Yes. Use Sign in if your organization is already on FundSync.
How do I contact Software Support?
Message us on WhatsApp +973-37775272.